الرئيسية / وظائف عمكا اباد / Home Laboratory Services Technician

Home Laboratory Services Technician

Reports to: Home Laboratory services CoordinatorLocation: 60 Meter Road, Mamostayan Qr., Erbil, Kurdistan Region, IraqPosition Overview:The Home Laboratory Services Technician is responsible for visiting homes in a courteous andprofessional manner upon patient request. The person in this position is responsible for acquiringsamples from patients for requested laboratory tests and coordinating with other medical departmentsfor timely turnaround. This individual responds to patient questions and concerns upon home visits. bothon the telephone and in person and is responsible for all paperwork associated with patient registration.Responsibilities, Duties, and Accountabilities:● Greets patients in a friendly and service-oriented manner.● Contacts communication team to coordinate locations and tests requested.● Obtains proper patient information and ensures accuracy and completion of necessary documentation.● Is responsible for home sample collection procedures.● Provides basic nursing procedures● Collects and logs all co-pays and fees.● Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.● Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed.● Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.● Responds to patient’s minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.● Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.● Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant.● Coordinates with other departments staff for timely and effective care of patients.● Obtains proper authorization and identification prior to release of confidential medical records and results.● Uses clerical skills (e.g., filing, organizing, process incoming mail etc).● Is willing to visit patients’ homes for sample collection and home nursing.● Other duties include promoting the centre to providers and community members.Required Knowledge, Skills and Attributes:Education: Bachelor’s degree in a medical field of study, preferentially in NursingExperience: Fresh graduates are preferredLanguage: Fluency in written and oral Kurdish and Arabic, good English is an advantageWork Hours: 36 hours per weekUnique requirements of the job1. Self-motivated, pro-active in dealing with issues, logical thinker with eye for details and willingness to learnPage 2 of 22. Numerate and IT literate with excellent working knowledge of MS office tools3. Highly organized and a strong planner4. Able to meet goals5. Excellent communication skills and emotional intelligence for a devoted and empathetic caring of patients6. In possession of a car and a valid driving licence.How to apply?Email us your CV through: [email protected]: Candidate full name and position is Home Laboratory ServicesTechnicianExample: Sara Hassan Home Laboratory Services Technician